Shipping policy

Shipping Policy

Thank you for shopping with Gallery Twelve21! We strive to ensure your artwork reaches you in perfect condition and within a timely manner. Please review our shipping policy below.

Order Processing
Order Processing Time: All orders are processed within3-5 business days. Orders are not processed on weekends or holidays.
Shipping Time
Delivery Time: Once your order has been processed, it will be shipped and delivered within 5-7 business days.
Shipping Rates
Standard Shipping: Shipping rates are calculated at checkout based on your location and the weight of your order.
Shipping Carrier
We use reputable carriers to ensure your order arrives safely and on time. You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Restrictions
At this time, we ship only within India . We do not ship to P.O. Boxes or APO/FPO addresses.
Shipping Delays
While we strive to ensure timely delivery, please note that delivery times may be affected by factors outside our control, such as carrier delays, inclement weather, or customs processing. If your order is significantly delayed, please contact our customer service team at [insert contact email] for assistance.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at gallerytwelve21@gmail.com with your order number and a description of the issue. We will work with the carrier to resolve the problem as quickly as possible.
Changes to Shipping Address
If you need to change your shipping address after placing an order, please contact us at gallerytwelve21@gmail.com as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if your order has already been processed and shipped.
Thank you for choosing Gallery Twelve21. We appreciate your business and look forward to delivering your artwork to you.